Patient Scheduling Specialist (Epic)

Randstad USA; Los Angeles (CA); On-site; USD 34,000 - 35,000; Full time

Benefits offered by this job

Health insurance

401K plan

Disability insurance

Job summary

Randstad USA in Los Angeles seeks a clinical scheduling specialist to manage provider calendars, handle routine and urgent scheduling, and enter accurate patient encounter data in a fast-paced clinic support setting.

The ideal candidate has 1–2 years of call center experience, strong problem‑solving and service orientation, and accurate data entry skills; experience with Epic or other EMR systems is a welcome plus.

Qualifications

• 1–2 years of call center or high-volume customer service experience.
• Strong verbal and written communication skills and problem solving.
• Accurate data entry and familiarity with scheduling software.
• Knowledge of Epic or other EMR systems preferred.
• High attention to detail and time management.

Responsibilities

• Operate clinical appointment systems to schedule routine and urgent provider visits accurately.
• Maintain provider master calendars and process daily schedule modification requests.
• Coordinate clinic appointments with clinical staff, nursing teams, and radiology departments.
• Perform prompt data entry for patient encounters and assist with departmental referral forms.
• Review outgoing schedules and distribute daily clinic reports to designated departments.
• Deliver professional, empathetic customer service that aligns with service excellence standards.

Skills

1-2 years call center experience

Verbal and written communication

Data entry accuracy

Epic knowledge (preferred)

Attention to detail

Education

High School Diploma

Tools

Epic EHR

Scheduling software

Job description

Randstad USA in Los Angeles seeks a clinical scheduling specialist to manage provider calendars, handle routine and urgent scheduling, and enter accurate patient encounter data in a fast-paced clinic support setting.

The ideal candidate has 1–2 years of call center experience, strong problem‑solving and service orientation, and accurate data entry skills; experience with Epic or other EMR systems is a welcome plus.