Patient Access & Intake Specialist (Epic/CS-Link)

Talentify; Los Angeles (CA); On-site; USD 25,000 - 34,000; Full time

Job summary

US Tech Solutions is recruiting a Patient Service Representative for an outpatient clinic in Los Angeles, CA. The role focuses on in-person and phone patient relations, greeting and assisting with concerns, and handling registrations and payments.

Responsibilities include verifying demographics, managing referrals, and communicating policies to patients. Experience with CS-Link/Epic is preferred; fluency with medical terminology is beneficial.

Qualifications

• High School Diploma or GED required.
• Flu vaccination required.
• Experience with medical insurance, referral processes, and benefit plans.
• 1 year of recent experience working in an outpatient clinic or medical office setting.
• Ability to read, understand, and respond to detailed oral and written instructions.

Responsibilities

• Primary point of contact for patient relations in person and by phone.
• Greet patients and assist in resolving patient concerns and escalating as appropriate.
• Check patients in/out and collect co-payments, give receipts, and reconcile payments.
• Verify patient demographics and insurance information in CS-Link/Epic.
• Schedule appointments and complete patient registration.
• Process and track referrals and authorizations for various insurance types.
• Handle patient/provider correspondence.
• Explains polices, procedures, or services to patients.
• Sanitize workspace using provided supplies and following department guidelines.

Education

High School Diploma/GED

Tools

EPIC

Job description

US Tech Solutions is recruiting a Patient Service Representative for an outpatient clinic in Los Angeles, CA. The role focuses on in-person and phone patient relations, greeting and assisting with concerns, and handling registrations and payments.

Responsibilities include verifying demographics, managing referrals, and communicating policies to patients. Experience with CS-Link/Epic is preferred; fluency with medical terminology is beneficial.