Patient Scheduling Specialist

Houston Methodist; Town of Florida (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

Houston Methodist Sugar Land Hospital is seeking a patient scheduling specialist to coordinate appointments with physicians and departments. You will verify patient demographics and insurance, enter data into the EHR, and ensure accurate scheduling that supports timely exams and procedures.

The role requires solid customer service and communication skills, the ability to multi-task, and calm handling of stressful situations while maintaining professional interactions with patients and care teams.

Qualifications

• High school diploma or equivalent required.
• Two years of experience in a medical setting or call center.
• Medical scheduling experience preferred.

Responsibilities

• Schedule patients for services and coordinate physician/department availability.
• Obtain demographic and insurance information and enter into the system.
• Communicate with patients, physicians, and staff to resolve scheduling issues.

Skills

Customer service

Communication skills

Multitasking

English proficiency

Problem solving

Medical terminology

Computer skills

Attention to detail

Calm under pressure

Education

High School diploma or equivalent

Tools

EHR software

Job description

Houston Methodist Sugar Land Hospital is seeking a patient scheduling specialist to coordinate appointments with physicians and departments. You will verify patient demographics and insurance, enter data into the EHR, and ensure accurate scheduling that supports timely exams and procedures.

The role requires solid customer service and communication skills, the ability to multi-task, and calm handling of stressful situations while maintaining professional interactions with patients and care teams.