Patient Access & Scheduling Coordinator

Houstonmethodistcareers; Town of Florida (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

Houston Methodist is seeking a Scheduler to provide access to care through appointment-based scheduling at a designated facility, coordinating with patients, physicians, and department staff to ensure exams and procedures are scheduled timely and accurately.

The role includes pre-registration in the electronic health record (EHR) and coordinating pre-certification, authorizations, and insurance verification to keep the patient journey smooth.

Qualifications

• Two years of experience in a medical setting or call center.
• Medical scheduling experience preferred.
• Strong communication and customer service skills.
• Proficiency with EHR systems and insurance verification basics.

Responsibilities

• Schedule patients for services accurately according to availability.
• Enter patient demographics and insurance information into EHR.
• Provide pre-registration services and assist with patient prep.
• Communicate with departments to resolve scheduling barriers.
• Verify insurance benefits and obtain necessary authorizations when required.

Skills

Customer service focus

Communication skills

Multi-tasking

Problem solving

Attention to detail

Medical terminology knowledge

Ability to work under pressure

Teamwork

Education

High School diploma or equivalent

Tools

EHR software

Job description

Houston Methodist is seeking a Scheduler to provide access to care through appointment-based scheduling at a designated facility, coordinating with patients, physicians, and department staff to ensure exams and procedures are scheduled timely and accurately.

The role includes pre-registration in the electronic health record (EHR) and coordinating pre-certification, authorizations, and insurance verification to keep the patient journey smooth.