Patient Scheduling Specialist

Tanner Clinic; Kaysville (UT); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Tanner Clinic in Kaysville invites applications for a full-time Central Scheduling Representative at our Kaysville Business Office. The role requires handling incoming calls and scheduling for about 100 physicians, with a Monday–Friday schedule 7:30 am–5:30 pm.

Strong communication and computer skills are essential. Ideal candidates will have high school diploma, scheduling experience, and familiarity with medical terminology.

Qualifications

• High school diploma or equivalent.
• Central scheduling experience preferred.
• Healthcare experience helpful.
• Familiarity with medical terminology helpful.
• Proficient in Microsoft Suite.
• Strong verbal communication skills.
• Professional demeanor under stress.
• Compassion and respect for patients and families.

Responsabilités

• Answer and schedule appointments for all incoming patient calls quickly and professionally.
• Be informed of the daily operations of approximately 100 physicians and their appointment preferences.
• Ensure proper handling of patient account alerts that may affect the patient’s visit to the clinic.
• Convey all necessary information pertinent to the appointment, i.e. insurance information, office location, date and time for appointment, instructions to bring reports or x-rays and any other description that may pertain to the appointment.
• Respond to last minute schedule changes for physicians.
• Make outbound scheduling calls as needed for Population Health Management or other reasons.
• Where not covered by automated system, make appointment reminder calls as required.
• Work within the clinic’s EPM system and have a working knowledge of the EHR system.
• Maintain strict patient, computer, and company confidentiality.
• Maintain professional interaction with providers and all employees.
• Other duties as assigned.

Connaissances

Phone system operation

Verbal communication

Clear speech

Written communication

Basic computer skills

Formation

HS diploma

Outils

Microsoft Office

Other software

Description du poste

Tanner Clinic in Kaysville invites applications for a full-time Central Scheduling Representative at our Kaysville Business Office. The role requires handling incoming calls and scheduling for about 100 physicians, with a Monday–Friday schedule 7:30 am–5:30 pm.

Strong communication and computer skills are essential. Ideal candidates will have high school diploma, scheduling experience, and familiarity with medical terminology.