Patient Scheduling Representative - Family Medicine

University of Wisconsin Medical Foundation in; Belleville (WI); On-site; USD 22,000 - 32,000; Full time

Job summary

The University of Wisconsin Medical Foundation invites applications for a Patient Scheduling Representative in Family Medicine (Finance). This full-time role handles appointment scheduling via phone, in-person, or electronic contact and works with clinic staff to ensure timely patient care.

Ideal candidates have a high school diploma or equivalent, with preferred associates or a bachelor’s in business administration, healthcare, or related fields.

Qualifications

• No minimum education required.
• High School Diploma or equivalent Preferred
• Associate's Degree/Bachelor's Degree in Business Administration, Healthcare, or related field Preferred

Responsibilities

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and families to assist with scheduling.
• Make outgoing calls to schedule patients' appointments.
• Coordinate with clinic staff to ensure timely patient care.

Skills

Customer service

Phone etiquette

Scheduling appointments

Communication skills

Education

High School Diploma or equivalent

Associate's Degree

Bachelor's Degree in Business Administration/Healthcare

Job description

University of Wisconsin Medical Foundation

Patient Scheduling Representative - Family Medicine (Finance)

Work Schedule:

Full-time, 100% FTE, day shift. Monday- Friday between the hours of 7:15 am - 5:30 pm, no weekend rotation required. Hours may vary based upon operational needs of the clinic.

Pay:

Pay starts at $19.59 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

• We are seeking a Patient Scheduling Representative to:
  Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Qualifications

• No minimum education required.
• High School Diploma or equivalent Preferred
• Associate's Degree Bachelor's Degree in Business Administration, Healthcare, or other related field Preferred

Work Experience

• 6 months previous experience in an office or customer service environment Required
• Previous experience working in healthcare Preferred
• Previous experience scheduling of patients Preferred
• Previous experience with answering phones, greeting clients and customers in person Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Clinics

- our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.