Patient Scheduling Representative

Live Well Homecare; Columbus (OH); Sur place; USD 19 000 - 26 000; Plein temps

Résumé du poste

Live Well Homecare Agency, LLC is seeking a Centralized Scheduling Representative to support a busy ENT and allergy practice. This role focuses on professional phone communication, appointment coordination across multiple locations, and data entry in the EHR system.

Ideal candidates demonstrate attention to detail, excellent communication, reliability, and comfort with administrative workflows. You will triage non-clinical inquiries and help optimize provider schedules while upholding

Qualifications

• Strong attention to detail and data accuracy.
• Clear, effective communication and professionalism.
• Reliability and ability to perform in a fast-paced environment.
• Comfort with administrative workflows and EHR/scheduling system use.

Responsabilités

• Answer high-volume inbound calls professionally and efficiently.
• Schedule and reschedule patient appointments across multiple locations.
• Verify insurance coverage and referral requirements.
• Accurately enter and maintain patient information in the EHR and scheduling systems.
• Provide exceptional customer service and patient-centered support.
• Triage non-clinical questions and coordinate with clinical teams as needed.
• Follow established practice protocols to optimize provider scheduling.

Connaissances

Attention to detail

Clear communication

Reliability

EHR scheduling systems

Description du poste

Centralized Scheduling Representative

to support a busy ENT and allergy practice.

Seeking a Centralized Scheduling Representative to support a busy ENT and allergy practice.

Key responsibilities:

• Answer high-volume inbound calls professionally and efficiently
• Schedule and reschedule patient appointments across multiple locations
• Verify insurance coverage and referral requirements
• Accurately enter and maintain patient information in the EHR and scheduling systems
• Provide exceptional customer service and patient-centered support
• Triage non-clinical questions and coordinate with clinical teams as needed
• Follow established practice protocols to optimize provider scheduling

Qualifications & skills:

• Strong attention to detail and data accuracy
• Clear, effective communication and professionalism
• Reliability and ability to perform in a fast-paced environment
• Comfort with administrative workflows and EHR/scheduling system use