Patient Services Representative

Midwest Ear, Nose & Throat Specialists

Vadnais Heights (MN)

On-site

USD 26,000 - 30,000

Full time

2 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Health

HSA with Employer Contribution

Dental

Vision

Group Life Insurance

Long-term Disability

Vacation

Earned Sick and Safe Time

Personal Health

eight (8) paid holidays

401k Employer Match

401k Profit Sharing Plan

Job summary

Midwest Ear, Nose & Throat Specialists is seeking a Front Desk Representative to join our healthcare team in Minnesota. You will handle patient check-in, scheduling, and registration while supporting providers and staff across ENT, Allergy, and Facial Plastics specialties.

Ideal candidates bring 1+ year in customer service or medical offices, EMR proficiency, and a valid driver's license. This on-site role offers benefits and opportunities to grow within a patient-centered practice.

Qualifications

High School Diploma or equivalent is required.
1+ year customer service or reception experience required.
1+ year medical office experience required.
1+ year experience with EMR systems required.
Willingness and ability to travel between all three clinic locations.
Valid Driver's License required.

Responsibilities

Answer phone call and schedule all providers and patient appointments.
Prepare patient charts during check in.
Greet patients and maintain and effective and efficient registration process.
Obtain and enter demographic and insurance information into the system.
Collect any co-pays shown on patient accounts.
Schedule patients accurately and effectively for appointments.
Notify patients of collection policies and procedures.
Take accurate and complete phone messages for providers and staff.
Route calls to the appropriate department when needed.
Notify appropriate staff when supplies are needed and following standard supply protocol.
Other duties as assigned.

Skills

Customer service

Reception duties

Communication

Education

High School Diploma or equivalent

Tools

EMR system

Driver's License

Job description

Job Duties

Do you want to share your passion for healthcare? Are you looking for your next challenge? Join us in partnering with our patients to improve well-being through comprehensive high-value healthcare.

This is an amazing opportunity to contribute to a growing organization and utilize your skills in multiple specialty areas including ENT, Allergy & Asthma, and Facial Plastics. Your role as a Front Desk Representative will allow you to serve the community, simplify healthcare, and help to provide creative solutions to ensure a world class experience. You'll join a creative and passionate team of physicians and clinical staff. This role offers plenty of opportunity to grow your skills and expand your knowledge in healthcare!

Answer phone call and schedule all providers and patient appointments.
Prepare patient charts during check in.
Greet patients and maintain and effective and efficient registration process.
Obtain and enter demographic and insurance information into the system.
Collect any co-pays shown on patient accounts.
Schedule patients accurately and effectively for appointments.
Notify patients of collection policies and procedures.
Take accurate and complete phone messages for providers and staff.
Route calls to the appropriate department when needed.
Notify appropriate staff when supplies are needed and following standard supply protocol.
Other duties as assigned.