Patient Scheduling & Reminders Specialist

Nationwide Children's Hospital

Miami Gardens (FL)

On-site

USD 36,000 - 48,000

Full time

2 days ago

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Job summary

Nationwide Childrens Hospital in Florida is seeking an organized Scheduling Coordinator to manage the patient scheduling process for their section and maintain reminder activities. This role operates Monday through Friday, 8:00 AM to 4:30 PM, with full-time hours.

Key duties include template creation, conflict resolution, resource coordination for events, and generating scheduling reports. A high school diploma and two years of medical secretary experience are required, along with strong

Qualifications

High School diploma or equivalent is required.
Two years of medical secretary experience is required.
Excellent customer service skills to interact with the public internal and external.

Responsibilities

Creates templates, identifies conflicts, and schedules patients as directed and according to availability and priority. Adjusts schedules and distributes updated schedules to necessary parties. Maintains accurate records and statistics.
Coordinates with relevant parties to ensure that all necessary resources are available for scheduled events and collection of pre-registration information.
Sends reminders or directs phone calls to patients, ensuring that they are aware of upcoming events and appointments.
Generates reports on scheduling activities and presents them to relevant parties as needed.