Patient Scheduling & Reminders Coordinator

nationwidechildrens; North Carolina; On-site; USD 35,000 - 52,000; Full time

Job summary

Nationwide Children's Hospital is seeking an experienced scheduling coordinator to manage the patient scheduling process for their section and maintain patient reminder activity. The role requires attention to scheduling priorities, resource coordination, and accurate record-keeping within a hospital setting.

Two years of medical secretary experience and a high school diploma are required, with strong customer service skills to interact with patients, families, and staff.

Qualifications

• High School graduate or equivalent is required.
• Two years of medical secretary experience is required.
• Excellent customer service skills with public interfacing experience.

Responsibilities

• Creates templates, identifies conflicts, and schedules patients per availability and priority.
• Adjusts schedules and distributes updated schedules to necessary parties.
• Maintains accurate records and statistics.
• Coordinates with relevant parties to secure resources for scheduling and pre-registration.
• Sends reminders or directs calls to patients to ensure awareness of upcoming events.
• Generates reports on scheduling activities and presents them as needed.

Skills

Excellent customer service

Education

High School diploma or equivalent

Job description

Nationwide Children's Hospital is seeking an experienced scheduling coordinator to manage the patient scheduling process for their section and maintain patient reminder activity. The role requires attention to scheduling priorities, resource coordination, and accurate record-keeping within a hospital setting.

Two years of medical secretary experience and a high school diploma are required, with strong customer service skills to interact with patients, families, and staff.