Medical Scheduling Coordinator | Patient Care & Reminders

Nationwide Children's Hospital; New York (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Nationwide Children’s Hospital is seeking a Scheduler/Registrar for the Ontario Close to Home Clinical Therapies in New York. The role manages the entire patient scheduling process for the section and maintains patient reminder activity in coordination with scheduling.

The position requires a High School diploma or equivalent and at least two years of medical secretary experience. Excellent customer service and the ability to coordinate resources and generate scheduling reports are essential.

Qualifications

• High School graduate or equivalent, required.
• Two years of medical secretary experience, required.

Responsibilities

• Creates templates, identifies conflicts, and schedules patients as directed and according to availability and priority. Adjusts schedules and distributes updated schedules to necessary parties. Maintains accurate records and statistics.
• Coordinates with relevant parties to ensure that all necessary resources are available for scheduled events and collection of pre-registration information.
• Sends reminders or directs phone calls to patients, ensuring that they are aware of upcoming events and appointments.
• Generates reports on scheduling activities and presents them to relevant parties as needed.

Skills

Customer service

Education

High School graduate or equivalent

Job description

Nationwide Children’s Hospital is seeking a Scheduler/Registrar for the Ontario Close to Home Clinical Therapies in New York. The role manages the entire patient scheduling process for the section and maintains patient reminder activity in coordination with scheduling.

The position requires a High School diploma or equivalent and at least two years of medical secretary experience. Excellent customer service and the ability to coordinate resources and generate scheduling reports are essential.