Clinical Therapies Scheduling Specialist

nationwidechildrens; North Carolina; On-site; USD 32,000 - 42,000; Full time

Job summary

Nationwide Children's Hospital is seeking a dedicated medical secretary to manage the patient scheduling process for their section and maintain reminder activity.

Responsibilities include creating templates, resolving conflicts, adjusting schedules, keeping records, coordinating resources for events, and generating scheduling reports. Requires a high school diploma and at least two years of medical secretary experience with excellent customer service.

Qualifications

• Excellent customer service skills to interact with the public internal and external.
• Two years of medical secretary experience, required.
• High School graduate or equivalent, required.

Responsibilities

• Creates templates, identifies conflicts, and schedules patients as directed and according to availability and priority.
• Adjusts schedules and distributes updated schedules to necessary parties.
• Maintains accurate records and statistics.
• Coordinates with relevant parties to ensure resources are available for scheduled events and collection of pre-registration information.
• Sends reminders or directs phone calls to patients, ensuring they are aware of upcoming events and appointments.
• Generates reports on scheduling activities and presents them to relevant parties as needed.

Skills

Excellent customer service

Education

High School graduate or equivalent

Job description

Nationwide Children's Hospital is seeking a dedicated medical secretary to manage the patient scheduling process for their section and maintain reminder activity.

Responsibilities include creating templates, resolving conflicts, adjusting schedules, keeping records, coordinating resources for events, and generating scheduling reports. Requires a high school diploma and at least two years of medical secretary experience with excellent customer service.