Patient Scheduling & Liaison Specialist

Children's Hospital of The King's Daughters; Virginia Beach (VA); On-site; USD 34,000 - 52,000; Full time

Job summary

Children's Hospital of The King's Daughters in Virginia Beach is seeking a Scheduling Coordinator II to manage service area schedules and serve as a patient liaison for scheduling of services. The role emphasizes accurate data collection, documentation, and data retrieval, along with clerical, secretarial, and project management support for the service area.

You will interface with multiple departments and handle billing procedures including referrals, authorizations, co-pays, and guarantor

Qualifications

• High school diploma or GED.
• Ability to relate well with the public.
• Ability to exchange information in both oral and written communications with proper grammar, spelling and punctuation.
• Ability to coordinate multiple schedules based on individual preferences and guidelines.
• Ability to utilize scheduling software and maintain updated schedules.
• Ability to sort and file materials correctly by alphabetical or numeric systems.
• Computer skills and knowledge of medical terminology preferred.

Responsibilities

• Serves as a patient liaison for scheduling of services.
• Responsible for accurate data collection, documentation, and data retrieval.
• Provides clerical, secretarial and project management functions for the service area.
• Interfaces and communicates with multiple departments.
• Performs billing procedures including verifying patient insurance, referrals, authorizations, co-payments, and guarantor verification.
• Performs other duties as assigned.

Skills

Communication skills

Scheduling software

Data entry

Customer service

Medical terminology

Education

High school diploma or GED

Tools

Scheduling software

Job description

Children's Hospital of The King's Daughters in Virginia Beach is seeking a Scheduling Coordinator II to manage service area schedules and serve as a patient liaison for scheduling of services. The role emphasizes accurate data collection, documentation, and data retrieval, along with clerical, secretarial, and project management support for the service area.

You will interface with multiple departments and handle billing procedures including referrals, authorizations, co-pays, and guarantor