Patient Scheduling & Financial Access Specialist

The Queen's Health Systems; Honolulu (HI); On-site; USD 40,000 - 52,000; Full time

Job summary

The Queen's Health Systems in Honolulu, Hawaii seeks a patient access coordinator to schedule and process patients for medical services according to guidelines. The role helps patients identify resources to cover anticipated charges not covered by health plans, insurance, or other sources.

The position requires good communication skills and data-entry accuracy. Prior healthcare clerical experience and familiarity with scheduling systems are preferred, with office equipment proficiency and

Qualifications

• High school diploma or equivalent.
• 1 year of customer service or clerical experience in a healthcare setting.
• Ability to communicate effectively in English, verbally and in writing.
• Ability to keep accurate records and perform basic math calculations.
• Knowledge of computer applications and automated systems; ICD-10 & CPT knowledge preferred.
• Experience with computerized scheduling systems preferred.

Responsibilities

• Performs duties related to scheduling and processing patients for medical services.
• Provides financial assistance to patients to identify resources for charges not covered by health plans.

Skills

Customer service

Data entry

English communication

Education

High school diploma or equivalent

Tools

Office equipment

Scheduling systems

Job description

The Queen's Health Systems in Honolulu, Hawaii seeks a patient access coordinator to schedule and process patients for medical services according to guidelines. The role helps patients identify resources to cover anticipated charges not covered by health plans, insurance, or other sources.

The position requires good communication skills and data-entry accuracy. Prior healthcare clerical experience and familiarity with scheduling systems are preferred, with office equipment proficiency and