Patient Access & Wellness Scheduler

Adventist Health; Kailua (HI); On-site; USD 29,000 - 38,000; Full time

Job summary

Adventist Health Castle in Kailua, HI seeks a patient access professional to facilitate medical and financial clearance using healthcare knowledge, clinical judgment and strong communication to resolve authorization and scheduling challenges for services.

The role involves handling sensitive information, interpreting policies, coordinating with scheduling staff and various departments, and supporting wellness programs to ensure smooth patient access to care.

Qualifications

• High School Education/GED or equivalent preferred.
• Associate's/Technical Degree or equivalent combination of education/related experience preferred.
• Two years' healthcare experience preferred.

Responsibilities

• Coordinates and schedules patient care for wellness programs and facilitates communication between scheduling staff and all user departments.
• Answers telephone inquiries regarding physician referrals and covers front desk duties when needed; maintains scheduling data base.
• Collaborates with Patient Financial Services to obtain authorizations per policy and procedure; submits documentation for retro-authorization as appropriate.
• Develops monthly Wellness newsletter, updates website and creates promotional flyers; participates in training; performs other duties as assigned.
• Performs other job-related duties as assigned.

Education

High School Education/GED or equivalent

Associate's/Technical Degree or equivalent combination of education/related experience

Job description

Adventist Health Castle in Kailua, HI seeks a patient access professional to facilitate medical and financial clearance using healthcare knowledge, clinical judgment and strong communication to resolve authorization and scheduling challenges for services.

The role involves handling sensitive information, interpreting policies, coordinating with scheduling staff and various departments, and supporting wellness programs to ensure smooth patient access to care.