Patient Scheduling Coordinator – Outpatient

AdventHealth; Florida; Presencial; USD 23.000 - 37.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Benefits from Day One: Medical, Dental

Benefits from Day One: Vision, Life, &

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Descripción de la vacante

AdventHealth in Winter Garden, FL is seeking a part-time Scheduling Clerk to manage outpatient test scheduling and pre-registration. You will handle calls, maintain records, and coordinate with providers and insurance to ensure smooth visits.

Applicants should have a high school diploma, healthcare experience, and strong communication skills. The role offers daytime shifts and a supportive team in a patient-centered environment.

Formación

• High School Grad or Equiv is required.
• 1+ healthcare experience is required.
• 1+ patient scheduling or patient access experience is preferred.
• Experience in office support or customer service is preferred.
• CPR is preferred.

Responsabilidades

• Manages scheduling requests for outpatient tests and schedules patient exams in a timely and professional manner.
• Maintains scheduling system to ensure it is accurate, up-to-date, and without conflicts.
• Completes pre-registration for patient clinical and financial data over the phone timely, accurately, and courteously.
• Maintains electronic records, ensuring accurate and up-to-date account information.
• Manages all incoming lines, specialty calls, and calls to providers.
• Presides over all forms of office communication including telephone, e-mail, and fax.
• Liaises with insurance providers, case managers, central business office, third-party Medicaid eligibility vendors, and registrars.
• Identifies and addresses potential scheduling, account, or payment issues.
• Obtains pre-certification and benefits compliant with patient’s insurance carrier rules and regulations in preparation for admission.

Conocimientos

Organizational skills

Verbal interpersonal skills

Written communication

Reading instructions

Typing 35 wpm

Windows computer skills

ICD-9 and CPT knowledge

Patient confidentiality

Multitasking under pressure

Problem solving

Teamwork and independence

Educación

High School Grad or Equiv

Descripción del empleo

AdventHealth in Winter Garden, FL is seeking a part-time Scheduling Clerk to manage outpatient test scheduling and pre-registration. You will handle calls, maintain records, and coordinate with providers and insurance to ensure smooth visits.

Applicants should have a high school diploma, healthcare experience, and strong communication skills. The role offers daytime shifts and a supportive team in a patient-centered environment.