Patient Services Scheduler, Medical Operations

Mental-Health-Cooperative; Nashville (TN); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k Retirement Plan

Calm App

Gym membership

Job summary

Mental Health Cooperative is seeking a Medical Receptionist in Nashville, TN to coordinate scheduling for consumers and support Medical Operations onsite. The role emphasizes friendly customer service, accurate appointment management, and efficient front-desk operations.

Responsibilities include coordinating new and return appointments, arranging transportation, answering calls promptly, maintaining calendars, verifying insurance, collecting co-pays, and supporting staff with administrative

Qualifications

• High school diploma or GED is required.
• Previous health care administrative experience preferred.
• Valid Tennessee driver’s license required.
• Successful background check required.

Responsibilities

• Coordinate scheduling of new and returning appointments with physicians and nurses.
• Arrange transportation for return visits as needed.
• Answer phones promptly and retrieve messages.
• Maintain professional calendars and distribute daily schedules.
• Verify insurance and collect co-pays.
• Provide general administrative support to Medical Operations staff.
• Ensure lobby and desk areas stay neat and organized.
• Comply with safety, privacy (HIPAA) and corporate policies.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

Mental Health Cooperative is seeking a Medical Receptionist in Nashville, TN to coordinate scheduling for consumers and support Medical Operations onsite. The role emphasizes friendly customer service, accurate appointment management, and efficient front-desk operations.

Responsibilities include coordinating new and return appointments, arranging transportation, answering calls promptly, maintaining calendars, verifying insurance, collecting co-pays, and supporting staff with administrative