Patient Scheduling & Front Desk Coordinator

The Christ College; Kentucky; On-site; USD 35,000 - 42,000; Full time

Job summary

The Christ College is seeking a Front Desk Scheduler to manage daily patient and physician scheduling using the Practice Management system. You will ensure efficient appointment flow, verify insurance, collect co-pays, maintain patient records, and support the front desk with a range of administrative tasks.

Ideal candidates have 1–3 years of medical office or scheduling experience, strong customer service skills, and proficiency with Outlook, Word, and Excel.

Qualifications

• High School Diploma or equivalent.
• 1-3 years’ experience in Customer Service; medical office and scheduling preferred.
• Must pass skills assessment; maintain confidentiality; strong communication.

Responsibilities

• Answers telephone, directs calls and routes messages to staff.
• Manages physician's calendar and scheduling for appointments and procedures.
• Greet patients, complete check-in/out, verify insurance and collect co-pays.
• Update patient information, handle registrations, and respond to inquiries.
• Maintain cash drawer and reconcile payments; document transactions.
• Process referrals, pre-certifications, and manage EMR work queues.
• Order office supplies and maintain reception area cleanliness.
• Perform other clerical duties as assigned.

Skills

Customer service

Scheduling

Confidentiality

Multi-tasking

HIPAA knowledge

Education

High School Diploma or equivalent

Tools

Practice Management System

Electronic Medical Records

Microsoft Outlook

Microsoft Word

Microsoft Excel

Copier/Fax/Phone system

Job description

The Christ College is seeking a Front Desk Scheduler to manage daily patient and physician scheduling using the Practice Management system. You will ensure efficient appointment flow, verify insurance, collect co-pays, maintain patient records, and support the front desk with a range of administrative tasks.

Ideal candidates have 1–3 years of medical office or scheduling experience, strong customer service skills, and proficiency with Outlook, Word, and Excel.