Patient Scheduling & Authorization Specialist

adventhealth; DeLand (FL); On-site; USD 24,796 - 38,572; Full time

Job summary

AdventHealth in DeLand, FL is seeking a full-time administrative professional to support patient scheduling, eligibility verification, and clinical operations across two locations. You will register patients, verify insurance, and coordinate with departments to ensure smooth visits.

Responsibilities include processing authorizations, communicating with insurance providers, and maintaining accurate patient records and education materials. Travel between DeLand and Orange City is required.

Qualifications

• Proficient with Microsoft Office.
• Demonstrate interpersonal skills by effectively communicating.
• Strong emphasis on organizational skills and attention to detail.
• Ability and willingness to multitask.
• Ability to handle sensitive or confidential data.
• Ability to work independently or in a team environment.
• Display professional interactions with all levels of staff and customers.
• Excellent verbal and written communication skills.
• Proficient in computer and typing skills.

Responsibilities

• Initiates calls to patients to schedule appointments using referral information and coordinating with relevant departments.
• Registers patients and verifies benefit eligibility for visits.
• Completes authorization and pre-certification for visits.
• Acts as liaison with insurance companies to obtain approvals.
• Checks patients in/out and verifies insurance, PCP, and vitals.
• Provides patient education materials and ensures referrals and paperwork are in order.
• Orders and maintains department supplies within budget.
• Oversees clinic-based operations and workflow.
• Travel between two locations: DeLand and Orange City.

Skills

Microsoft Office

Interpersonal skills

Organizational skills

Multitasking

Confidential data handling

Independent or team work

Customer interactions

Verbal and written communication

Typing skills

Education

Associate

Bachelor's

Tools

Office software

Job description

AdventHealth in DeLand, FL is seeking a full-time administrative professional to support patient scheduling, eligibility verification, and clinical operations across two locations. You will register patients, verify insurance, and coordinate with departments to ensure smooth visits.

Responsibilities include processing authorizations, communicating with insurance providers, and maintaining accurate patient records and education materials. Travel between DeLand and Orange City is required.