Senior Patient Access & Insurance Specialist

adventhealth; Orlando (FL); On-site; USD 24,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Job summary

AdventHealth in Orlando, FL is seeking a Healthcare Access Associate to manage patient registration and insurance verification. You will collaborate with clinical partners to ensure smooth patient flow and accurate demographic data collection.

Responsibilities include verifying benefits, coordinating with case management for pre-authorizations, and documenting all interactions with patients and insurers. The role requires strong communication, attention to detail, and knowledge of HIPAA

Qualifications

• Experience in revenue cycle and patient access required.
• Knowledge of insurance benefits and eligibility required.
• Ability to read, write and speak English proficiently.

Responsibilities

• Maintain relationship with clinical partners to ensure open communications.
• Register patients and verify insurance and benefits.
• Coordinate with case management for pre-authorizations when needed.
• Document conversations with patients and insurers in the system.

Skills

Customer service

Insurance knowledge

EMR systems

HIPAA compliance

English proficiency

Education

Associate degree

High School Diploma

Tools

MS Office

EMR system

Job description

AdventHealth in Orlando, FL is seeking a Healthcare Access Associate to manage patient registration and insurance verification. You will collaborate with clinical partners to ensure smooth patient flow and accurate demographic data collection.

Responsibilities include verifying benefits, coordinating with case management for pre-authorizations, and documenting all interactions with patients and insurers. The role requires strong communication, attention to detail, and knowledge of HIPAA