Patient Scheduling & Access Specialist

Jefferson Health; Cherry Hill Township, Northern (NJ, KY); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Jefferson Health in Camden County, NJ is seeking a Central Scheduling Representative to handle patient scheduling, registration, and inquiries. You will use an EMR and telephony platform to schedule appointments, verify demographics and insurance, and direct callers to the right care team.

The role emphasizes accuracy, first-call resolution, and excellent customer service within a fast-paced, team-oriented environment.

Qualifications

• 1 year related scheduling experience required.
• Typing speed of 35 wpm is expected.
• Knowledge of medical terminology and insurance terminology.
• Bilingual skills are a plus and helpful for communications.

Responsibilities

• Schedule patient appointments and register patients in the EMR system per clinical and insurance rules.
• Handle scheduling requests and triage inquiries via automated call system.
• Coordinate referrals and insurance requirements to maximize benefits and access.
• Provide high-quality customer service and precise data entry to ensure accuracy.

Skills

Typing 35 wpm

Medical terminology

Bilingual

Computer skills

Education

High School Diploma

Job description

Jefferson Health in Camden County, NJ is seeking a Central Scheduling Representative to handle patient scheduling, registration, and inquiries. You will use an EMR and telephony platform to schedule appointments, verify demographics and insurance, and direct callers to the right care team.

The role emphasizes accuracy, first-call resolution, and excellent customer service within a fast-paced, team-oriented environment.