Patient Scheduling & Access Specialist

Jefferson Health; Cherry Hill Township (NJ); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Tuition assistance

Retirement plans

Job summary

Jefferson Health is seeking a Central Scheduling Representative in Cherry Hill, NJ. The role handles scheduling requests for patients using an automated system, registering patients, and directing inquiries to healthcare services with a focus on first-call resolution and accuracy.

The position requires 1 year of related experience, strong attention to detail, and proficient use of EMR and calendaring tools. Excellent communication and customer service are essential for success.

Qualifications

• 1 year of related scheduling experience required.
• Ability to process information with high accuracy.
• Strong analytical thinking and problem solving.
• Proficient with office calendaring software.
• Excellent customer service and communication skills.

Responsibilities

• Schedule patient appointments and register patients across the Jefferson Health System.
• Use EMR to complete scheduling, registration, and verify demographics/insurance.
• Coordinate referrals and insurance requirements to maximize benefits.
• Handle centralized scheduling calls via telephony software.
• Maintain qualitative and quantitative performance targets for self and team.

Skills

Attention to Detail

Scheduling

Customer Service

Communication

Critical Thinking

Teamwork

Education

High School Diploma/GED

Tools

EMR System

Job description

Jefferson Health is seeking a Central Scheduling Representative in Cherry Hill, NJ. The role handles scheduling requests for patients using an automated system, registering patients, and directing inquiries to healthcare services with a focus on first-call resolution and accuracy.

The position requires 1 year of related experience, strong attention to detail, and proficient use of EMR and calendaring tools. Excellent communication and customer service are essential for success.