Patient Scheduler & Pre-Registration Specialist

University of Mississippi Medical Center; Ridgeland (MS); On-site; USD 19,000 - 26,000; Full time

Job summary

University of Mississippi Medical Center is seeking a Patient Scheduler to coordinate provider schedules and optimize patient access. The role handles pre-registration using practice management software, ensures accurate patient information, and documents referrals, authorizations, and certifications as needed.

The position requires a high school diploma or GED, strong communication, and team collaboration.

Qualifications

• Knowledge of office procedures.
• Verbal and written communication skills.
• Interpersonal skills.
• Skill in the use of computers and relevant software applications.
• Ability to work in a team environment.

Responsibilities

• Maintains current knowledge of patient scheduling software, ARGs (Appointment Request Guidelines) for the providers they schedule, and standard operating procedures for pre-registration and patient appointment scheduling.
• Pre-registers all new patients scheduling appointments with 95% accuracy.
• Obtains demographic data for the referring physician when a patient is scheduled, including the reason for the visit, and documents this information.
• Verifies patients’ insurance electronically or by phone to ensure coverage is active and informs patients of their expected payment at the time of service.
• Completes data entry of pre-registration notes in the scheduling system.
• Utilizes access to resource guidelines and scheduling protocols to determine the need for financial counseling.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Skills

Office procedures

Verbal and written communication

Interpersonal skills

Computers & software

Teamwork

Education

High school diploma/GED

Job description

University of Mississippi Medical Center is seeking a Patient Scheduler to coordinate provider schedules and optimize patient access. The role handles pre-registration using practice management software, ensures accurate patient information, and documents referrals, authorizations, and certifications as needed.

The position requires a high school diploma or GED, strong communication, and team collaboration.