Clinical Scheduling & Patient Experience Specialist

University of Mississippi Medical Center; Jackson (MS); On-site; USD 21,000 - 28,000; Full time

Job summary

University of Mississippi Medical Center is seeking a Clinical Support Representative at the Main Campus Jackson to orchestrate patient scheduling, assist with referrals, and answer service inquiries. The role supports healthcare providers with administrative tasks and patient record maintenance in a fast-paced clinical setting.

Ideal candidates demonstrate strong organizational and communication skills, proficiency with healthcare software and MS Office, and a commitment to patient

Qualifications

• Must have degree or HS diploma with 2 years of clinical, customer service or admin support experience.
• Excellent organizational and time-management abilities.
• Strong communication and interpersonal skills.
• Proficiency in healthcare software and Microsoft Office Suite.
• Ability to handle confidential information professionally.

Responsibilities

• Schedule patient appointments and coordinate calendars.
• Follow up on referrals and maintain communication with patients and providers.
• Answer patient service questions and provide accurate information.
• Provide general administrative support to healthcare providers.
• Maintain and update patient records in the system.
• Coordinate with the healthcare team for seamless care."],
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Skills

Organizational skills

Communication skills

Microsoft Office Suite

Healthcare software proficiency

Confidentiality

Time management

Education

Associate or Bachelor degree or HS diploma+2 years relevant experience

Tools

Healthcare management software

Job description

University of Mississippi Medical Center is seeking a Clinical Support Representative at the Main Campus Jackson to orchestrate patient scheduling, assist with referrals, and answer service inquiries. The role supports healthcare providers with administrative tasks and patient record maintenance in a fast-paced clinical setting.

Ideal candidates demonstrate strong organizational and communication skills, proficiency with healthcare software and MS Office, and a commitment to patient