Patient Access & Scheduling Specialist

University of Mississippi Medical Center; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

The University of Mississippi Medical Center is seeking a Patient Scheduler to coordinate provider schedules, optimize patient access, and enhance customer service. The role supports efficient business operations through pre-registration and accurate data handling within the practice management system.

Responsibilities include pre-registering new patients with high accuracy, collecting demographics, verifying insurance, and documenting scheduling notes.

Qualifications

• Knowledge of office procedures.
• Verbal and written communication skills.
• Interpersonal skills.
• Ability to work in a team environment.

Responsibilities

• Maintains current knowledge of patient scheduling software, ARGs (Appointment Request Guidelines) for the providers they schedule, and standard operating procedures for pre-registration and patient appointment scheduling.
• Pre-registers all new patients scheduling appointments with 95% accuracy.
• Obtains demographic data for the referring physician when a patient is scheduled, including the reason for the visit, and documents this information.
• Verifies patients’ insurance electronically or by phone to ensure coverage is active and informs patients of their expected payment at the time of service.
• Completes data entry of pre-registration notes in the scheduling system.
• Utilizes access to resource guidelines and scheduling protocols to determine the need for financial counseling.

Skills

Office procedures

Verbal and written communication

Interpersonal skills

Team collaboration

Education

High school diploma/GED

Job description

The University of Mississippi Medical Center is seeking a Patient Scheduler to coordinate provider schedules, optimize patient access, and enhance customer service. The role supports efficient business operations through pre-registration and accurate data handling within the practice management system.

Responsibilities include pre-registering new patients with high accuracy, collecting demographics, verifying insurance, and documenting scheduling notes.