Patient Scheduler Coordinator

Enhance Dental; Choctaw (OK); Sur place; USD 30 000 - 42 000; Plein temps

Résumé du poste

Enhance Dental in Choctaw, OK is seeking a full-time Scheduler to greet patients, answer calls, and manage appointments using dental software. You will verify insurance, register new patients, and handle documentation while maintaining patient privacy and OSHA/HIPAA compliance.

You will support daily operations in a fast-paced dental office, schedule efficiently, respond to messages, and ensure accurate records and a positive patient experience.

Qualifications

• High School degree or equivalent required.
• Exceptional written and verbal communication skills required.

Responsabilités

• Scheduling and confirming appointments.
• Welcoming patients and updating information in dental software.
• Registering new patients per office protocols.
• Verifying insurance and building patient insurance plans in dental software(s).
• Assisting patients to complete all necessary forms and documentation.
• Answering and managing incoming calls.
• Responding and complying with requests for information.
• Maintaining a professional reception area.
• Maintaining patient privacy and confidentiality.
• Sitting for long periods and computer work.

Connaissances

Scheduling

Communication

Formation

High School diploma or equivalent

Outils

Dental software(s)

Description du poste

Job Details: Job Location: Choctaw Dental - Choctaw, OK 73020, Position Type: Full Time, Education Level: High School, Travel Percentage: None, Job Shift: Day, Job Category: Admin - Clerical, Job purpose A scheduler greets patients, answers incoming calls, triages emergencies, schedules new and existing patient appointments, send appointment reminders, request patient records, and follows up with patients.

Duties and responsibilities

• Scheduling and confirming appointments
• Welcoming patients and updating their information in the dental software(s)
• Registering new patients according to established office protocols
• Verifying insurance and accurately building patient insurance plans in the dental software(s)
• Assisting patients to complete all necessary forms and documentation
• Answering and managing incoming calls
• Responding and complying with requests for information
• Preparing documentation for upcoming appointmentsli>
• Checking daily appointment schedules and filling gaps to ensure positive production
• Monitoring and replying to e-mails and voicemails
• Maintaining a professional reception area
• Safeguarding patient privacy and confidentiality
• Maintaining OSHA and HIPPA Compliance
• Perform all other duties as assigned

Qualifications

• High School degree or equivalent required
• Exceptional written and verbal communication skills required

Working conditions

Dental practices run at a fast pace and schedulers will be required to keep up with the flow of doctors and patients.

Physical requirements

• Sit for long periods
• Look at a computer screen for extended periods
• Stand for long periods.
• Lifting up to 50 pounds

Reports to: Area Director of Operations / Operations Manager

Direct reports: None