Patient Scheduling Coordinator

Enhanced Data Solutions Ltd.; Ada (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Ada Dentistry in Ada, OK is seeking a full-time Patient Scheduling Coordinator to greet patients, manage calls, and schedule appointments using dental software. You will verify patient information and insurance while maintaining confidentiality and high service standards.

Responsibilities include handling appointment reminders, updating records, and supporting the front desk to ensure smooth daily operations in a fast-paced dental practice.

Qualifications

• High School degree or equivalent is required.
• Exceptional written and verbal communication skills are required.

Responsibilities

• Greet patients and schedule/confirm appointments.
• Answer and triage incoming calls and emails.
• Verify patient information and insurance details.
• Update patient records in the dental software.
• Prepare and print necessary forms and documentation.
• Maintain a professional reception area.
• Ensure patient privacy and HIPAA compliance.
• Coordinate with the office team to fill the schedule.

Skills

Communication skills

Education

High School degree or equivalent

Job description

# Patient Scheduling CoordinatorAda Dentistry - Ada, OK 74820## OverviewPosition TypeFull TimeJob ShiftDayEducation LevelHigh SchoolTravel PercentageNoneCategoryAdmin - Clerical## Description**Job purpose** A scheduler greets patients, answers incoming calls, triages emergencies, schedules new and existing patient appointments, send appointment reminders, request patient records, and follows up with patients.**Duties and responsibilities*** Scheduling and confirming appointments* Welcoming patients and updating their information in the dental software(s)* Registering new patients according to established office protocols* Verifying insurance and accurately building patient insurance plans in the dental* software(s)* Assisting patients to complete all necessary forms and documentation* Answering and managing incoming calls* Responding and complying with requests for information* Preparing documentation for upcoming appointments* Checking daily appointment schedules and filling gaps to ensure positive production* Monitoring and replying to e-mails and voicemails* Maintaining a professional reception area* Safeguarding patient privacy and confidentiality* Maintaining OSHA and HIPPA Compliance* Perform all other duties as assigned## QualificationsHigh School degree or equivalent required Exceptional written and verbal communication skills required**Working conditions:** Dental practices run at a fast pace and schedulers will be required to keep up with the flow of doctors and patients.**Physical requirements:** Schedulers will be required to: Sit for long periods Look at a computer screen for extended periods Stand for long periods. Lifting up to 50 pounds**Reports to:**Area Director of Operations / Operations Manager**Direct reports:**None