Patient Scheduler Coordinator

Enhance-Dental; Oklahoma; Presencial; USD 18.000 - 25.000; Jornada completa

Descripción de la vacante

Enhance-Dental is seeking a competent Scheduler to greet patients, handle calls, and schedule appointments in a fast-paced dental practice. You will verify insurance, register new patients, and maintain confidential records using dental software.

This role demands clear communication and professionalism to support smooth daily operations. Responsibilities include triaging inquiries, sending reminders, and ensuring accurate patient data.

Formación

• High School degree or equivalent required.
• Exceptional written and verbal communication skills required.
• Experience in dental office scheduling preferred.

Responsabilidades

• Scheduling and confirming appointments.
• Welcoming patients and updating information in the dental software(s).
• Registering new patients according to office protocols.
• Verifying insurance and building patient insurance plans in the dental software(s).
• Answering and managing incoming calls.
• Preparing documentation for upcoming appointments.
• Maintaining patient privacy and confidentiality in line with OSHA/HIPAA.
• Monitor and reply to emails and voicemails.
• Maintain a professional reception area.

Conocimientos

Communication

Customer service

Scheduling

Educación

High School degree or equivalent

Herramientas

Dental software

Descripción del empleo

Job purposeA scheduler greets patients, answers incoming calls, triages emergencies, schedules new and existing patient appointments, send appointment reminders, request patient records, and follows up with patients.Duties and responsibilitiesScheduling and confirming appointmentsWelcoming patients and updating their information in the dental software(s)Registering new patients according to established office protocolsVerifying insurance and accurately building patient insurance plans in the dentalsoftware(s)Assisting patients to complete all necessary forms and documentationAnswering and managing incoming callsResponding and complying with requests for informationPreparing documentation for upcoming appointmentsChecking daily appointment schedules and filling gaps to ensure positive productionMonitoring and replying to e-mails and voicemailsMaintaining a professional reception areaSafeguarding patient privacy and confidentialityMaintaining OSHA and HIPPA CompliancePerform all other duties as assignedHigh School degree or equivalent requiredExceptional written and verbal communication skills requiredWorking conditions:Dental practices run at a fast pace and schedulers will be required to keep up with the flow ofdoctors and patients.Physical requirements:Schedulers will be required to:Sit for long periodsLook at a computer screen for extended periodsStand for long periods.Lifting up to 50 poundsReports to: Area Director of Operations / Operations ManagerDirect reports: None