Patient Scheduler - Call Center (In-Office, Mon-Fri)

Suncoast Skin Solutions; Lutz (FL); On-site; USD 23,419 - 26,863; Full time

Job summary

Suncoast Skin Solutions in Lutz, Florida is seeking a Patient Scheduler for their call center. This full-time role requires excellent customer service skills to efficiently schedule appointments while managing a high volume of phone calls. Knowledge of EMR software and effective communication skills are essential for the position.

The candidate will handle patient scheduling, manage calls, and ensure accurate data entry while adhering to confidentiality standards and regulations.

Qualifications

• High school diploma, AA degree or higher.
• Knowledge of EMR systems and computer programs.
• Ability to maintain patient confidentiality.

Responsibilities

• Schedule patient appointments efficiently and accurately.
• Provide excellent customer service to patients.
• Ensure calls are answered within 2 to 3 rings.

Skills

Customer service

Verbal communication

EMR software knowledge

Time management

Problem solving

Detail-oriented

Education

High school diploma or higher

Job description

Suncoast Skin Solutions in Lutz, Florida is seeking a Patient Scheduler for their call center. This full-time role requires excellent customer service skills to efficiently schedule appointments while managing a high volume of phone calls. Knowledge of EMR software and effective communication skills are essential for the position.

The candidate will handle patient scheduling, manage calls, and ensure accurate data entry while adhering to confidentiality standards and regulations.