Patient Scheduler 2 – Oncology

Jobtailor; Miami (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Jobtailor in Miami, FL is seeking an experienced Medical Scheduler to manage complex CTU treatments and coordinate across physicians, radiologists, technologists, and patients. You will handle high call volumes, verify demographics and insurance, and ensure accurate appointment preparation using scheduling software and network drives.

This role emphasizes attention to detail, customer service, and adherence to university and facility policies while safeguarding assets.

Qualifications

• High School diploma or equivalent
• Minimum 2 years of relevant experience
• Ability to manage high call volumes
• Ability to use multiple computer applications, scheduling software, and network drives
• Knowledge of complex medical terminology and precise scheduling protocols
• Ability to obtain and verify demographic and insurance information
• Ability to screen and verify information accurately when scheduling CTU appointments
• Ability to coordinate diagnostic therapy, treatments, procedures, and exams
• Ability to communicate with patients, referring physicians, radiologists, and technologists
• Ability to adhere to University and unit-level policies and procedures
• Ability to safeguard University assets

Responsibilities

• Schedule all types of complex treatments with attention to detail
• Answer incoming phone calls and contact patients to determine proper treatment times
• Provide exceptional customer service and educate patients on CTU appointment preparation
• Schedule multiple treatments across multiple modalities and entities using scheduling software and network drives
• Review and compare previous imaging reports with current orders
• Coordinate processes and timing for special procedures or treatments as required by physicians and facilities
• Notify appropriate parties when patients require labs, allergy premedication, oral sedation medication, or implant information
• Interact with referring physicians, radiologists, technologists, and patients to ensure smooth coordination of procedures and exams
• Adhere to University and unit-level policies and procedures and safeguard University assets

Skills

Complex Medical Terminology

Scheduling Software Proficiency

Patient Coordination

Customer Service Excellence

Insurance Information Verification

Education

High School diploma or equivalent

Tools

Scheduling software

Network Drives

Computer Applications

Job description

• Schedule all types of complex treatments with attention to detail
• Answer incoming phone calls and contact patients to determine proper treatment times
• Provide exceptional customer service and educate patients on CTU appointment preparation
• Schedule multiple treatments across multiple modalities and entities using scheduling software and network drives
• Review and compare previous imaging reports with current orders
• Coordinate processes and timing for special procedures or treatments as required by physicians and facilities
• Notify appropriate parties when patients require labs, allergy premedication, oral sedation medication, or implant information
• Interact with referring physicians, radiologists, technologists, and patients to ensure smooth coordination of procedures and exams
• Adhere to University and unit-level policies and procedures and safeguard University assets

Requirements

• High School diploma or equivalent
• Minimum 2 years of relevant experience
• Ability to manage high call volumes
• Ability to use multiple computer applications, scheduling software, and network drives
• Knowledge of complex medical terminology and precise scheduling protocols
• Ability to obtain and verify demographic and insurance information
• Ability to screen and verify information accurately when scheduling CTU appointments
• Ability to coordinate diagnostic therapy, treatments, procedures, and exams
• Ability to communicate with patients, referring physicians, radiologists, and technologists
• Ability to adhere to University and unit-level policies and procedures
• Ability to safeguard University assets

Core Competencies

Demonstrates expertise in scheduling complex medical treatments and coordinating with healthcare professionals while providing exceptional customer service. Proficient in managing high call volumes and utilizing scheduling software to ensure accurate appointment preparation and patient communication.

Highest-signal resume keywords

• Complex Medical Terminology
• Scheduling Software Proficiency
• Patient Coordination
• Customer Service Excellence
• Insurance Information Verification

Hard Skills

• Scheduling Protocols
• Demographic Information Verification
• Diagnostic Therapy Coordination
• Treatment Procedure Coordination
• Imaging Report Comparison

Soft Skills

• Attention to Detail
• Effective Communication
• Interpersonal Skills
• Problem-Solving

Industry Keywords

• CTU Appointment Preparation
• Patient Interaction
• Referring Physicians Coordination
• University Policies Adherence

Tools & Technologies

• Computer Applications
• Network Drives