Radiology Scheduler

Jobtailor; Culpeper (VA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Jobtailor in Culpeper, VA seeks a Medical Scheduling Specialist to handle high-volume inbound calls, outbound scheduling, and accurate imaging appointment coordination. You will verify demographics and insurance, liaise with referring offices and clinical staff, and ensure confidentiality and quality in every interaction.

Training is in-person at the Culpeper center, then remote work is possible. Ideal candidates have a high school diploma or GED and healthcare scheduling experience, with strong

Qualifications

• GED or high school diploma required.
• Experience in a medical or healthcare setting is required.
• Strong customer-service, communication, organization, and computer skills are required.
• Experience with medical scheduling, patient coordination, registration, or call-center workflows preferred.
• Experience scheduling radiology or diagnostic imaging services strongly preferred.
• Familiarity with electronic medical records, insurance verification, and medical terminology preferred.
• Ability to work independently and multitask.
• Ability to document accurately and concisely.
• Knowledge of medical terminology.
• Knowledge of computer applications and Microsoft Office.

Responsibilities

• Manage a high-volume inbound call queue.
• Make outbound calls to schedule patients and follow up on outstanding orders.
• Schedule imaging appointments accurately based on physician orders, diagnoses, and exam requirements.
• Verify patient demographics, insurance information, referring-provider information, and order accuracy.
• Communicate with patients, referring offices, clinical staff, registration, and authorization teams.
• Meet established call-volume, productivity, attendance, and quality expectations.
• Maintain patient confidentiality and provide a professional, compassionate experience.
• Assist with additional scheduling and business-office responsibilities as needed.
• Complete required in-person training before primarily working remotely.
• Report to the Culpeper center for training, meetings, team activities, workflow needs, or when requested by leadership.

Skills

Customer Service

Communication

Organization

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic Medical Records

Job description

• Manage a high-volume inbound call queue
• Make outbound calls to schedule patients and follow up on outstanding orders
• Schedule imaging appointments accurately based on physician orders, diagnoses, and exam requirements
• Verify patient demographics, insurance information, referring-provider information, and order accuracy
• Communicate with patients, referring offices, clinical staff, registration, and authorization teams
• Meet established call-volume, productivity, attendance, and quality expectations
• Maintain patient confidentiality and provide a professional, compassionate experience
• Assist with additional scheduling and business-office responsibilities as needed
• Complete required in-person training before primarily working remotely
• Report to the Culpeper center for training, meetings, team activities, workflow needs, or when requested by leadership

Requirements

• High school diploma or general education degree (GED)
• Previous experience working in a medical or healthcare setting is required
• Strong customer-service, communication, organization, and computer skills are required
• Previous experience with medical scheduling, patient coordination, registration, or call-center workflows is preferred
• Experience scheduling radiology or diagnostic imaging services is strongly preferred
• Familiarity with electronic medical records, insurance verification, and medical terminology is preferred
• Ability to work independently and multitask
• Ability to provide documentation accurately and concisely
• Knowledge of medical terminology
• Knowledge of computer applications and Microsoft Office

Core Competencies

Demonstrates expertise in managing high-volume inbound and outbound calls while ensuring accurate scheduling of imaging appointments based on physician orders. Proficient in patient coordination, insurance verification, and maintaining confidentiality in a healthcare setting.

Highest-signal resume keywords

• Medical Scheduling Experience
• Patient Coordination
• Customer Service Skills
• Electronic Medical Records Familiarity
• Microsoft Office Proficiency

ATS Optimization Keywords

Hard Skills

• Medical Scheduling
• Patient Coordination
• Insurance Verification
• Call-Center Workflows
• Medical Terminology

Soft Skills

• Communication Skills
• Organization Skills
• Customer Service

Certifications & Qualifications

• High School Diploma
• GED

Industry Keywords

• Healthcare Setting
• Radiology Services
• Diagnostic Imaging

Tools & Technologies

• Electronic Medical Records
• Microsoft Office