Patient Scheduler

Providence; Walla Walla (WA); On-site; USD 25,000 - 39,000; Full time

Job summary

Providence St. Mary Medical Center is seeking a Scheduling Coordinator to manage patient, physician, and department scheduling, greet patients, answer phones, relay messages, and ensure accurate demographic and insurance data for timely reimbursement. The role includes maintaining records and processing Release of Information requests in a patient-focused environment.

Join Providence and contribute to a culture of compassionate care with a focus on accuracy and efficient department operations.

Qualifications

• Secretarial experience in a medical setting.

Responsibilities

• Schedule appointments for patients, physicians, and departments.
• Answer phones, relay messages, and transfer calls to staff.
• Greet patients and maintain department communications.
• Collect demographics and insurance information for timely reimbursement.
• Prepare and process Release of Information requests.
• Maintain and organize departmental files and records.
• Type and perform other designated clerical tasks.

Skills

Medical secretary

Job description

The Scheduling Coordinator's primary and secondary functions include: scheduling for patients, physicians and ancillary departments; departmental communications; greet patients; answer telephones, relaying messages and transferring calls to appropriate staff; collect statistics; maintain and organize departmental files, research and gather new patient records; collect and maintain accurate demographic and insurance billing information on patients resulting in timely reimbursement, daily schedule preparation, prepare and process Release of Information requests. Type and perform any other designated clerical tasks essential for the smooth operation of the department.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St. Mary Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Preferred Qualifications:

• Secretarial experience in a medical setting.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.