Patient Scheduler - Diagnostic Imaging

Providence; Lubbock (TX); On-site; USD 28,000 - 33,000; Full time

Job summary

Covenant Medical Center is seeking an Outpatient Scheduler to coordinate and schedule outpatient radiology and imaging services. The role acts as a liaison among patients, provider offices, registration staff, and imaging departments to ensure accurate scheduling and proper exam preparation.

This position emphasizes superior customer service, timely communication, and efficient patient access within a hospital setting in Lubbock, TX.

Qualifications

• Education to meet certification, license or registration requirement.

Responsibilities

• Coordinate and schedule outpatient radiology and imaging services to ensure timely access.
• Serve as liaison between patients, provider offices, registration staff and imaging departments.
• Facilitate accurate scheduling and proper exam preparation.
• Provide timely communication and customer service to patients and staff.

Skills

Customer service

Communication

Interpersonal skills

Education

Certification/licensing as required

Tools

Medical scheduling software

Job description

The Outpatient Scheduler is responsible for coordinating and scheduling outpatient radiology and imaging services while ensuring excellent customer service and efficient patient access. This position serves as a liaison between patients, provider offices, registration staff, and imaging departments to facilitate accurate scheduling, timely communication, and proper exam preparation.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• Education to meet certification, license or registration requirement.

Preferred Qualifications

• 2 years of Customer service for Grace Clinic A16.
• 1 year of medical scheduling/receptionist experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.