Patient Sales & Care Coordinator

Fry Orthodontics; Prairie Village (KS); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Life and disability insurance

Employee orthodontic discount

Referral program

Opportunities for growth and advance

Job summary

Fry Orthodontics is seeking a confident Treatment Coordinator to guide new patients through their consultation and decision‑making process. Dental experience is not required; training is provided.

Ideal candidates come from sales, hospitality, or customer‑focused roles and are eager to learn orthodontic concepts and pricing discussions. The role involves welcoming patients, assisting with photos and records, and explaining treatment options and payments.

Qualifications

• High school diploma or equivalent required.
• Sales or customer-facing experience preferred.
• Willing to train the right person.

Responsibilities

• Welcome new patients and create a great first experience.
• Assist with photos, X-rays, scans, and exam documentation.
• Work with the orthodontist to understand the recommended treatment plan.
• Explain treatment fees, insurance benefits, and payment options.
• Answer questions and help patients feel comfortable moving forward with treatment.
• Follow up with patients who are considering treatment.
• Contribute to team goals while providing excellent patient service.

Skills

Sales experience

Customer service

Hospitality

Communication

Education

High school diploma

Tools

CRM software

Job description

Fry Orthodontics is seeking a confident Treatment Coordinator to guide new patients through their consultation and decision‑making process. Dental experience is not required; training is provided.

Ideal candidates come from sales, hospitality, or customer‑focused roles and are eager to learn orthodontic concepts and pricing discussions. The role involves welcoming patients, assisting with photos and records, and explaining treatment options and payments.