Orthodontic Treatment Advisor & Patient Advocate

Smile Doctors; Columbia (MD); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Competitive salary plus Bonus

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Paid holidays

Brace discounts

Job summary

Orthodontic Associates is seeking a Treatment Coordinator to educate new patients on treatment options and discuss financial arrangements. The role focuses on nurturing relationships and ensuring smooth scheduling for consultations and treatment.

The position emphasizes strong communication, proactive outreach, and the ability to coordinate referrals while supporting marketing efforts and community events. Competitive benefits are offered.

Qualifications

• Minimum one year in sales or service industry.
• Ability to build rapport with patients and coworkers.
• Strong sales and communication skills.
• Ability to educate patients on treatment options and payment plans.
• Bilingual a plus but not required.

Responsibilities

• Present treatment plans and educate patients on options.
• Explain financial options and arrange payments.
• Follow up with potential patients to schedule treatment.
• Prepare for patient exams and coordinate referrals.
• Keep schedules full and set up consultations.
• Assist in local store marketing and community events.

Skills

Sales experience

Excellent communication

Bilingual a plus

Education

High School diploma

College education preferred

Job description

Orthodontic Associates is seeking a Treatment Coordinator to educate new patients on treatment options and discuss financial arrangements. The role focuses on nurturing relationships and ensuring smooth scheduling for consultations and treatment.

The position emphasizes strong communication, proactive outreach, and the ability to coordinate referrals while supporting marketing efforts and community events. Competitive benefits are offered.