Orthodontic Patient Experience Coordinator

Griffin Ortho; Milwaukee (WI); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Griffin Orthodontics is seeking a Treatment Coordinator to welcome new patients and guide them through the consultation process in a fast-paced, patient-centered practice.

You will review treatment recommendations, assist with scheduling and financing, and coordinate with the clinical team to ensure readiness. Strong communication and organizational skills are essential for success in this role.

Qualifications

• Excellent verbal and written communication with patients.
• Strong organizational habits and detail orientation.
• Ability to multitask in a fast-paced clinical environment.
• Professional demeanor and upbeat attitude.

Responsibilities

• Greet new patients and guide them through the consultation process.
• Review treatment recommendations with clarity and confidence.
• Assist with scheduling, financing options, and next steps.
• Coordinate with the clinical team to ensure treatment readiness.
• Maintain accurate notes, follow-ups, and patient communication logs.
• Support office flow with a positive, solutions-focused attitude.

Skills

Clear communication

People-focused

Organizational skills

Team player

Job description

Griffin Orthodontics is seeking a Treatment Coordinator to welcome new patients and guide them through the consultation process in a fast-paced, patient-centered practice.

You will review treatment recommendations, assist with scheduling and financing, and coordinate with the clinical team to ensure readiness. Strong communication and organizational skills are essential for success in this role.