Patient Resources Advocate (Hybrid Remote)

Dartmouth Health; Lebanon (NH); Hybrid; USD 46,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Paid time off

Retirement plans

Job summary

Dartmouth Health is seeking a dedicated social services professional to assist patients and families across the care continuum. You will advocate for access to needed services, maintain resource directories, and document outcomes in patient records within a hybrid remote framework.

Responsibilities include applying for programs like Medicaid, coordinating transportation, and guiding families through eligibility and financial assistance processes.

Qualifications

• Bachelor's degree in Social Work or Human Service field or the equivalent in education and experience required.
• Excellent interpersonal, communication, and organizational skills required.

Responsibilities

• Acts as an advocate on behalf of patients/families in obtaining needed services and/or resources for which they are eligible.
• Updates information resource information directory and maintains related literature & applications for distribution to staff and families in specific area of concentration.
• Documents services provided in patient’s medical record and applicable databases.
• Negotiates and advocates access for patients to selected skilled, acute or long term care facilities. Identifies available transportation resources and negotiates with patient/family for cost effective, safe transportation.
• Works with patient/family to assess patient eligibility for medication, co-pay and additional resource assistance.
• Facilitates the patients/families application to public and private government and community agencies, primarily Medicaid.
• Provides information and assistance to patients/families to secure financial and health assistance, organization financial assistance, and other governmental programs.
• Performs other duties as required or assigned.

Skills

Interpersonal skills

Communication skills

Organizational skills

Education

Bachelor's degree in Social Work or Human Service field

Job description

Dartmouth Health is seeking a dedicated social services professional to assist patients and families across the care continuum. You will advocate for access to needed services, maintain resource directories, and document outcomes in patient records within a hybrid remote framework.

Responsibilities include applying for programs like Medicaid, coordinating transportation, and guiding families through eligibility and financial assistance processes.