Patient Relationship Liaison - Home Health

Apria Healthcare LLC; Michigan; Hybrid; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) Plan

Paid time off

Parental leave

Disability coverage

Job summary

Accendra Health in Ann Arbor, MI, seeks a hospital-based coordinator to manage accounts and patient equipment needs for home healthcare. The role emphasizes timely responses, documentation, scheduling, and billing coordination.

The position requires 2+ years of related experience, a high school diploma, and a valid driver’s license, with limited travel and an hourly wage of $23–$25. On-call support and on-site collaboration are expected.

Qualifications

• High School diploma required.
• At least 2 years of related experience.
• Must be at least 21 years of age.
• Must possess a valid Driver’s License.

Responsibilities

• Act as a single point of contact for a specific account(s).
• Respond to customer needs, concerns and complaints promptly.
• Coordinate with clients and referral sources on equipment and services.
• Obtain and process documentation for orders, scheduling and billing.
• Contact patients to confirm orders and explain any financial obligations.
• Develop strategic relationships within institutions to improve patient care.

Skills

Customer service

Relationship management

Communication

Problem solving

Computer skills

Education

High School diploma

Driver's license

Tools

Access

Excel

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health in Ann Arbor, MI, seeks a hospital-based coordinator to manage accounts and patient equipment needs for home healthcare. The role emphasizes timely responses, documentation, scheduling, and billing coordination.

The position requires 2+ years of related experience, a high school diploma, and a valid driver’s license, with limited travel and an hourly wage of $23–$25. On-call support and on-site collaboration are expected.