Patient Relations & Scheduling Specialist II

Sarasota Memorial Health Care System; Sarasota (FL); Hybrid; USD 38,000 - 54,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a Patient Relations Rep II to support front-office operations in a clinical environment. You will handle patient scheduling, check-in/out, and follow-up communications, acting as a liaison between physicians, patients, the office, and insurance companies while collecting payments at checkout.

The role requires professionalism, confidentiality, and the ability to manage multiple tasks with accuracy.

Qualifications

• Must have computer and data entry skills with accuracy.
• Professional, pleasant demeanor and strong communication.
• Ability to establish and maintain effective working relationships.
• Demonstrated initiative and self-direction.
• Ability to perform multiple tasks simultaneously with reliability.
• Must be dependable and punctual.

Responsibilities

• Handle patient scheduling, check-in and checkout processes.
• Coordinate follow-up communications with patients and physicians.
• Serve as liaison between patient, office, physician and insurance company.
• Assist in collecting payments at checkout and ensure accuracy.

Skills

computer skills

data entry

professional demeanor

relationship building

initiative/self-direction

multitasking

reliability

Education

High School Diploma/GED/Certificate

Tools

EHR/EMR

Medical terminology

Microsoft Office (Word/Excel/Outlook/PowerPoint/Access)

Job description

Sarasota Memorial Health Care System is seeking a Patient Relations Rep II to support front-office operations in a clinical environment. You will handle patient scheduling, check-in/out, and follow-up communications, acting as a liaison between physicians, patients, the office, and insurance companies while collecting payments at checkout.

The role requires professionalism, confidentiality, and the ability to manage multiple tasks with accuracy.