Patient Experience Liaison II

Sarasota Memorial Health Care System; Venice (FL); On-site; USD 35,000 - 48,000; Full time

Job summary

Sarasota Memorial Health Care System in Venice, FL is seeking a Patient Relations Rep II to manage patient scheduling, check-in, checkout, and follow-up communications. You will act as liaison between physicians, patients, the office and insurers, and assist with collecting payments at checkout.

The position requires a high school diploma or GED, strong data-entry and Microsoft Office skills, and the ability to multi-task while maintaining confidentiality and a professional demeanor.

Qualifications

• High School Diploma, GED or Certificate.
• Must have computer, keyboard and data entry skills.
• Pleasant and professional demeanor.
• Ability to establish and maintain effective working relationships.
• Ability to perform multiple tasks simultaneously with efficiency.
• Dependability and reliability.

Responsibilities

• Handle patient scheduling, check-in, and checkout.
• Provide follow-up communications with patients.
• Liaise between physicians, patients, office and insurance company.
• Assist with collections at checkout.
• Maintain confidentiality and comply with standards.

Skills

Data entry

Professional demeanor

Relationship building

Multi-tasking

Dependability

Education

High School Diploma, GED or Certificate

Tools

EHR/EMR

Microsoft Office

Job description

Sarasota Memorial Health Care System in Venice, FL is seeking a Patient Relations Rep II to manage patient scheduling, check-in, checkout, and follow-up communications. You will act as liaison between physicians, patients, the office and insurers, and assist with collecting payments at checkout.

The position requires a high school diploma or GED, strong data-entry and Microsoft Office skills, and the ability to multi-task while maintaining confidentiality and a professional demeanor.