Patient Experience Coordinator II

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a Patient Relations Rep II to manage front-desk activities including patient scheduling, check-in, checkout, and follow-up communications. The role acts as a liaison among physicians, patients, the office, and insurance companies, while handling patient payments at checkout and maintaining confidentiality and compliance.

The position supports the organization’s Mission, Vision and Values and reinforces service, people, quality, and growth goals

Qualifications

Responsibilities

• Scheduling patients for appointments and reminders.
• Checking in patients at arrival and processing checkout at visit end.
• Managing follow-up communications with patients and insurance providers.

Job description

Sarasota Memorial Health Care System is seeking a Patient Relations Rep II to manage front-desk activities including patient scheduling, check-in, checkout, and follow-up communications. The role acts as a liaison among physicians, patients, the office, and insurance companies, while handling patient payments at checkout and maintaining confidentiality and compliance.

The position supports the organization’s Mission, Vision and Values and reinforces service, people, quality, and growth goals