Patient Experience Coordinator II (Front Office)

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a Patient Relations Rep II to manage patient scheduling, check-in, checkout, and follow-up communications in a physician office setting. The role acts as a liaison among patients, physicians, the office, and insurance companies.

Responsibilities include handling patient payments at checkout and ensuring compliance and confidentiality in all patient interactions.

Qualifications

• Experience in a medical office or patient-facing role may be required.
• Ability to handle sensitive patient information with confidentiality.
• Strong organizational and communication skills.

Responsibilities

• Coordinate patient scheduling, check-in, checkout, and follow-up communications.
• Serve as liaison between physicians, patients, office staff, and insurance companies.
• Process patient payments at checkout and handle collections as needed.
• Ensure compliance standards are met and maintain confidentiality of patient information.

Skills

Patient relations

Scheduling

Communication

Confidentiality

Job description

Sarasota Memorial Health Care System is seeking a Patient Relations Rep II to manage patient scheduling, check-in, checkout, and follow-up communications in a physician office setting. The role acts as a liaison among patients, physicians, the office, and insurance companies.

Responsibilities include handling patient payments at checkout and ensuring compliance and confidentiality in all patient interactions.