Patient Experience Coordinator - Front Office

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a Patient Relations Rep II to manage patient scheduling, check-in, checkout, and follow-up communications. This role acts as a liaison among physicians, patients, the office, and insurance companies, ensuring smooth patient flow and accurate information exchange.

The position emphasizes confidentiality, compliance with standards, and a positive attitude aligned with the system's Mission, Vision and Values.

Qualifications

• Requires computer, keyboard and data input skills.
• Must be pleasant and professional demeanor.
• Requires skill in establishing and maintaining effective working relationships.
• Requires demonstrated initiative and self-direction.
• Requires ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
• Require dependability/reliability.

Job description

Sarasota Memorial Health Care System is seeking a Patient Relations Rep II to manage patient scheduling, check-in, checkout, and follow-up communications. This role acts as a liaison among physicians, patients, the office, and insurance companies, ensuring smooth patient flow and accurate information exchange.

The position emphasizes confidentiality, compliance with standards, and a positive attitude aligned with the system's Mission, Vision and Values.