Patient Registration Specialist: Warm Welcomes and Accurate Data

massgeneralbrigham; Cambridge (MA); On-site; USD 37,000 - 53,000; Full time

Job summary

Mass General Brigham in Cambridge is hiring a Registration Clerk to greet patients, collect demographics and insurance details, verify eligibility, and ensure regulatory compliance in a busy healthcare setting.

You will enter data accurately in the registration system, assist patients with forms, and provide courteous service to patients, families, and visitors. Onsite role at 1575 Cambridge Street, 40 hours/week, pay range $17.71-$25.28 per hour, with competitive benefits.

Qualifications

• Experience in patient registration, customer service, or a healthcare administrative role.
• 1–2 years of related experience preferred.
• High school diploma or equivalent required.

Responsibilities

• Greet patients and provide a welcoming registration experience.
• Enter patient demographics accurately into the registration system.
• Verify insurance coverage and eligibility per procedures.
• Provide excellent customer service to patients and visitors.
• Assist patients with registration forms and explain processes.
• Maintain confidentiality and data accuracy.

Skills

Medical terminology

EHR systems

Communication skills

Data entry accuracy

Discretion with confidential info

Office software

Education

High School Diploma or Equivalent

Job description

Mass General Brigham in Cambridge is hiring a Registration Clerk to greet patients, collect demographics and insurance details, verify eligibility, and ensure regulatory compliance in a busy healthcare setting.

You will enter data accurately in the registration system, assist patients with forms, and provide courteous service to patients, families, and visitors. Onsite role at 1575 Cambridge Street, 40 hours/week, pay range $17.71-$25.28 per hour, with competitive benefits.