Patient Registration Specialist — Training Provided

RCM Holdco; Carmel (IN); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. in Carmel, IN is hiring a Patient Registration Customer Service Representative. You will be the first friendly face patients meet when they check into the hospital, guiding them through registration, collecting accurate data, and answering questions with confidence and compassion. No healthcare background?

No problem. We'll train you. This role offers a path into healthcare with opportunities to learn insurance basics, hospital workflows, and collaboration with clinicians and support

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Multitasking

Phone etiquette

Education

High school diploma or GED

Job description

R1 RCM Inc. in Carmel, IN is hiring a Patient Registration Customer Service Representative. You will be the first friendly face patients meet when they check into the hospital, guiding them through registration, collecting accurate data, and answering questions with confidence and compassion. No healthcare background?

No problem. We'll train you. This role offers a path into healthcare with opportunities to learn insurance basics, hospital workflows, and collaboration with clinicians and support