Patient Registration & Customer Care Specialist

RCM Holdco; Wamego (KS); On-site; USD 20,000 - 26,000; Full time

Job summary

R1 RCM Inc. is hiring a Patient Registration - Customer Service Representative to assist patients during hospital check-in. You will gather information accurately, answer questions with empathy, and support clinicians by ensuring smooth admissions processes.

No healthcare experience is required; training will be provided. This is a fast-paced role in a hospital setting with focus on patient care and data integrity.

Qualifications

• Excellent customer service experience.
• Ability to collect information accurately and quickly.
• Comfort with multiple screens and programs.

Responsibilities

• Help patients check into the hospital.
• Ask clarifying questions and address fears and concerns with empathy.
• Input information accurately and efficiently across systems.
• Maintain composure in fast-paced environments and adapt to changes.

Skills

Customer service

Multitasking

Technology proficiency

Education

High School Diploma or GED

Job description

R1 RCM Inc. is hiring a Patient Registration - Customer Service Representative to assist patients during hospital check-in. You will gather information accurately, answer questions with empathy, and support clinicians by ensuring smooth admissions processes.

No healthcare experience is required; training will be provided. This is a fast-paced role in a hospital setting with focus on patient care and data integrity.