Patient Registration Specialist — Training & Growth

R1 RCM, Inc.; United States; Remote; USD 23,000 - 28,000; Full time

Job summary

R1 in the United States is seeking a Patient Registration Customer Service Representative. You'll be the first friendly face patients meet when they check into the hospital, helping them navigate the registration process and answer questions with confidence, clarity, and compassion.

You'll work across computer systems to register patients, collect accurate information quickly, and build trust with patients who may be anxious or ill. No healthcare background?

Qualifications

• High School Diploma or GED required.
• Strong customer service experience preferred.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service experience

Education

High School Diploma or GED

Job description

R1 in the United States is seeking a Patient Registration Customer Service Representative. You'll be the first friendly face patients meet when they check into the hospital, helping them navigate the registration process and answer questions with confidence, clarity, and compassion.

You'll work across computer systems to register patients, collect accurate information quickly, and build trust with patients who may be anxious or ill. No healthcare background?