Patient Registration Specialist — Part-Time Front Desk

Henry Ford Health; West Bloomfield Charter Township (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Henry Ford Health in West Bloomfield, MI is seeking a Part Time Front Desk Registrar for Labor and Delivery/Inpatient. You will welcome patients, verify insurance, register new patients, and provide exceptional service in a busy hospital setting.

Ideal candidates possess a high school diploma or GED, at least 1 year of relevant experience, EPIC exposure, and strong data-entry skills. This role emphasizes accuracy, teamwork, and patient advocacy.

Qualifications

• High school diploma or GED required.
• At least 1 year of hospital registration/insurance verification experience preferred.
• EPIC training/experience preferred.
• ICD-10 terminology experience preferred.
• Strong computer skills and MS Office knowledge.
• Ability to instruct others and handle fast-paced environment.

Responsibilities

• Greet patients and manage front-desk reception, preregistration and check-ins.
• Verify insurance eligibility and ensure accuracy of information.
• Register new patients and update insurance data; respond to inquiries.
• Advocate for patients and callers to meet their needs.
• Handle cash collections professionally and maintain records.
• Multi-task in a fast-paced setting following SOPs.
• Train and mentor team members on registration processes.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High school diploma or GED

Tools

EPIC

ICD-10 terminology

Microsoft Office

Insurance verification systems

Job description

Henry Ford Health in West Bloomfield, MI is seeking a Part Time Front Desk Registrar for Labor and Delivery/Inpatient. You will welcome patients, verify insurance, register new patients, and provide exceptional service in a busy hospital setting.

Ideal candidates possess a high school diploma or GED, at least 1 year of relevant experience, EPIC exposure, and strong data-entry skills. This role emphasizes accuracy, teamwork, and patient advocacy.