Patient Registration Specialist — Mon-Fri Front Desk

University Otolaryngologists; Bethel (CT); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Med/Dental/Vision

Paid Personal Time

Paid Holidays

401K

Paid STD/LTD/Life

Job summary

University Otolaryngologists in Bethel, CT seeks a Patient Registration Specialist to be the first point of contact, greet patients, register them, collect payments and verify insurance. This position supports our Neuro-Ophthalmology practice at the Bethel Road office with a friendly, organized approach and commitment to patient experience.

Responsibilities include updating demographics, scheduling appointments, scanning documents into EHR, collecting copays, and ensuring referrals are in place.

Qualifications

• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in basic computer skills and familiarity with electronic health records (EHRs).
• Ability to work well in a team-oriented environment.
• Prior experience in a medical office or healthcare setting is preferred.

Responsibilities

• Greet all customers in a professional manner.
• Register all patients (may be for both Ohio ENT and Hearing Health Solutions).
• Update patient demographics at every visit.
• Schedule, reschedule and confirm patient appointments.
• Scan documents into the EHR as needed.
• Collect and post copayments and payments for non-covered items sold.
• Verify referrals are in place for patients.

Skills

Communication skills

Customer service

EHR familiarity

Multitasking

Teamwork

Education

High school diploma or GED

Tools

EHR systems

Job description

University Otolaryngologists in Bethel, CT seeks a Patient Registration Specialist to be the first point of contact, greet patients, register them, collect payments and verify insurance. This position supports our Neuro-Ophthalmology practice at the Bethel Road office with a friendly, organized approach and commitment to patient experience.

Responsibilities include updating demographics, scheduling appointments, scanning documents into EHR, collecting copays, and ensuring referrals are in place.