Patient Registration Specialist

Stormont Vail Health; Topeka (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

Stormont Vail Health is seeking a patient-facing registration professional to greet patients and visitors, collect information, and execute check-in and admission functions. This role involves discussing financials, verifying identities, and ensuring privacy and accuracy in patient records in a fast-paced hospital environment.

Responsibilities include patient registration, demographic and insurance data collection, obtaining signatures, and guiding patients through required forms while adhering

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of customer service experience required.
• Experience in a healthcare setting preferred.
• Knowledge of HIPAA and Medicare Secondary Payer guidelines preferred.

Responsibilities

• Provide excellent customer service to all patients, visitors, and other guests to Stormont Vail.
• Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents.
• Complete check-in and admission functions based on service area.
• Complete financial discussions including providing patient estimates and payment collections.
• Validate patient identity and apply patient safety armbands.
• Assist patients in completing state required documentation and database entry based on service area.
• Answer department phone and transfer calls as needed.

Skills

Customer service

HIPAA knowledge

Medical terminology

Education

High School Diploma or GED

Job description

Stormont Vail Health is seeking a patient-facing registration professional to greet patients and visitors, collect information, and execute check-in and admission functions. This role involves discussing financials, verifying identities, and ensuring privacy and accuracy in patient records in a fast-paced hospital environment.

Responsibilities include patient registration, demographic and insurance data collection, obtaining signatures, and guiding patients through required forms while adhering